ok but seriously why is “much older internet friend uses you as their personal suicide hotline” such a universal experience for kids on the internet. fyi for any kids/teens following me if an adult tries to make you be their therapist just flat out block them you dont have to explain yourself or try to reason with them and ur not responsible for their mental well-being. just block them
I don’t know who needs to hear this, but if you’re at a low point:
If you were a fictional man right now, there would be *at least* ten people if not a large portion of the fanbase that would call you their wet beast poor little meow meow
Hifumi: Ms. Fukawa, you call my manga and doujins “uncultured”, but you like the cringe and unbased Mr. Togami! Curious! This is what we call a massive L.
KOKOBOT - The Airbnb-Owned Tech Startup - Data Mining Tumblr Users’ Mental Health Crises for “Content”
I got this message from a bot, and honestly? If I was a bit younger and not such a jaded bitch with a career in tech, I might have given it an honest try. I spent plenty of time in a tough situation without access to any mental health resources as a teen, and would have been sucked right in.
Chatting right from your phone, and being connected with people who can help you? Sounds nice. Especially if you believe the testimonials they spam you with (tw suicide / self harm mention in below images)
But I was getting a weird feeling, so I went to read the legalese.
I couldn’t even get through the fine-print it asked me to read and agree to, without it spamming the hell out of me. Almost like they expect people to just hit Yes? But I’m glad I stopped to read, because:
What you say on there won’t be confidential. (And for context, I tried it out and the things people were looking for help with? I didn’t even feel comfortable sharing here as examples, it was all so deeply personal and painful)
Also, what you say on there? Is now…
Koko’s intellectual property - giving them the right to use it in any way they see fit, including
Publicly performing or displaying your “content” (also known as your mental health crisis) in any media format and in any media channel without limitation
Do this indefinitely after you end your account with them
Sell / share this “content” with other businesses
Any harm you come to using Koko? That’s on you.
And Koko won’t take responsibility for anything someone says to you on there (which is bleak when people are using it to spread Christianity to people in crisis)
They also use the data they gather from users to conduct research and publish papers. I didn’t find them too interesting - other than as a good case study of “People tend to find what they are financially incentivized to find”. Predictably, Koko found that Kokobot was beneficial to its users.
So yeah, being a dumbass with too much curiosity, I decided to use the Airbnb-owned Data-Mining Mental Health Chatline anyway. And if you thought it was dangerous sounding from the disclaimers? Somehow it got worse.
(trigger warning / discussions of child abuse / sexual abuse / suicide / violence below the cut - please don’t read if you’re not in a good place to hear about negligence around pretty horrific topics.)
There are young people on tumblr that actively seek support from KokoBot right now, if you check the tag for recent posts. Those people did not get paid to promote it, so do not harrass them. If you can, direct them towards resources about Kokobot (like this post) that are more transparent about what this company is up to.
